Chipotle Mexican Grill

Reviews about Chipotle Mexican Grill

• 5 / 5

  By Mattie Peko
  My boyfriend went to pick up a free meal on our behalf, because our last meal was way beneath what any customer should receive. I remember him coming home, complaining before I even saw the sad excuse for a burrito that they gave us, and saying how horrible the experience was. BUT THIS TIME, he came home with nothing but satisfaction. Thank you to Danny, the manager who helped my boyfriend this time around, for giving us a wonderful, perfectly wrapped burrito and offering even more just to ensure that this visit would diminish the previous bad experience. This chipotle location is amazing. And Danny is amazing! Thank you, again. From Mattie (Andrew's bitchy girlfriend) and Andrew--two truly appreciative customers. It's very hard and extremely rare to find good customer service anymore, especially with fast food. A BIG thank you to Danny, again. From two people who used to work in fast food and understand difficult customers, yet also understand CUSTOMER SERVICE.
  
  Awesome service and experience!
  April 22, 2017
• 5 / 5

  By sean hertzsch
  This location is always fast. The folks working have always been friendly and enjoyable to deal with. The dining room and parking lot are mostly clean.
  My only complaint is the beverage/condiment station is almost always dirty and in need of restock, but that can be attributed to the amount of customers they go through.
  April 18, 2017
• 5 / 5

  By elaine baker
  This is my favorite Chipotle location in all of Greater Cincinnati/Northern Kentucky area. The food is always great, but the customer service is AMAZING!!. They are so fast that I've stopped ordering online because I know they will get me in & out quickly​. I have several locations I could visit, but I always go to the Covington Chipotle because of the customer service / employees at that location. Thank you for taking such good care of me !!!
  December 11, 2016
• 5 / 5

  By Daniel Terry
  Wow! Hands down one of the best Chipotle experiences I've ever had. Great customer service, fast and courteous, great attitudes amazing food. I couldn't ask for much more unless they started offering back massages LOL no but I definitely will be returning to this particular Chipotle even if it's 70 miles out of the way. Thanks Chipotle for a great experience.
  May 26, 2016